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Delivery & Returns


Deliveries are usually made within 3 - 7 Working Days however if there are any delays this will be clarified by our staff via email or telephone.

We offer next day delivery on certain items for £25 (this is not available on any fragile items).

All items are to be inspected by the customer upon receipt of delivery and no damage claims will be accepted, under no circumstances should the items be fitted or removed from their original packaging.

Returns and Exchanges

If you wish to return an item to ourselves it is your own responsibility to return the item in the original packaging and in a re-sellable condition. Under no circumstances should be the box be defaced, only a returns should be attached otherwise a fee of £15 will occur to replace the packaging. If this is not met then no refund will be granted for the returned item. All returns must be reported to CLC Kitchens within 14 days of delivery.

To return an item, we advise to put it in writing and email us on returns@clckitchensandbedrooms.co.uk, once the return has been accepted via email, to identify you're return, we advise to download the returns form at the bottom of this page and put it in with your returned item(s).  

Once we receive your return, we aim to process this ASAP, however, this can take up to 14 days for the refund to be processed from us receiving your item(s). If you have not received a refund after 30 days of us receiving your item(s), please contact us on returns@clckitchensandbedrooms.co.uk and we will check upon this for you. 

If you wish to exchange an item which has been ordered in error then this will need to be reported within 14 days and payment will need to be taken in full for the new item until the old one is returned. A refund will be granted on the return of the exchanged item to ourselves upon inspection and testing that the item is in a resellable condition.

Please Note : Under no circumstances will we be able to release an exchanged item without the full payment for the item or the unwanted item being returned to ourselves. 

If you choose to reject an item upon delivery from the driver this will incur a £25 re-delivery charge which will be deducted from your refund. However this will not occur if the item is damaged or is an error on our behalf. Alternatively you can choose to return the item yourself at your own cost.

If you find your item to be damaged when delivered via a Courier it is your responsibility to report this to ourselves. Pictures of the damage must be emailed across to our office at returns@clckitchensandbedrooms.co.uk. Under no circumstances should the damaged item be thrown away or fitted and must be returned to ourselves. We shall have no liabilty for any claim in respect of an alleged defect, fault or error which would be apparent on inspection before use or fitting. The replacement item will be delivered within normal lead times as stated when placing your order.

PLEASE NOTE : We do not refund any postage charges that have been incurred by CLC Interiors. If you wish to exchange an item you will have to pay postage costs again.

Made to Measure Doors

Please note any made to Measure Doors cannot be returned under any circumstances.

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